Effective Date: 12 July 2026
1. Introduction
Gaudete Consulting (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected, processed, stored, and protected in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), and other applicable South African legislation.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make use of our consulting, training, auditing, and related professional services.
By using our website, you agree to the terms of this Privacy Policy.
2. Who We Are
Gaudete Consulting is a South African consulting firm providing services including:
- ISO Management Systems Consulting
- ISO 9001:2015 Quality Management Systems
- ISO 14001:2015 Environmental Management Systems
- ISO 45001:2018 Occupational Health and Safety Management Systems
- Internal Audits
- Compliance Consulting
- Risk Management
- Training Services
- Digital Compliance Solutions
3. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
- Full name
- Company name
- Job title
- Email address
- Telephone number
- Physical address
- Billing information
- Training attendance records
- Communication preferences
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral website
- Cookies and analytics data
4. How We Collect Information
We collect information when you:
- Complete a contact form
- Request a quotation
- Subscribe to newsletters
- Register for training
- Download resources
- Contact us by email or telephone
- Engage us for consulting services
- Visit our website
5. Why We Process Your Information
We process personal information to:
- Respond to enquiries
- Prepare quotations
- Deliver consulting services
- Conduct audits
- Deliver training
- Manage client relationships
- Invoice clients
- Comply with legal obligations
- Improve our website and services
- Send service updates and newsletters (where consent has been provided)
- Maintain business records
We only process information where there is a lawful basis to do so.
6. Cookies
Our website uses cookies to improve user experience and website performance.
Cookies help us to:
- Remember user preferences
- Analyse website traffic
- Improve website functionality
- Measure website performance
You may disable cookies through your browser settings, although some website functionality may be affected.
7. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers where necessary, including:
- Website hosting providers
- Email service providers
- Cloud document storage providers
- Payment service providers
- Professional advisers
- Regulatory authorities where required by law
All third parties are expected to maintain appropriate security measures and process personal information only for authorised purposes.
8. Information Security
Gaudete Consulting takes reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Theft
- Disclosure
- Alteration
- Destruction
These measures include secure systems, controlled access, password protection, backups, and staff awareness regarding information security.
9. Retention of Information
We retain personal information only for as long as necessary to:
- Provide our services
- Meet contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes
- Maintain business records
When information is no longer required, it will be securely destroyed or anonymised.
10. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator
Requests may be submitted using the contact details below.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.
12. Marketing Communications
We may send newsletters, updates, and information regarding our services.
You may unsubscribe from marketing communications at any time by using the unsubscribe link or by contacting us directly.
13. Children’s Privacy
Our services are intended for businesses and professionals.
We do not knowingly collect personal information from children under the age of 18.
14. Changes to this Privacy Policy
Gaudete Consulting may update this Privacy Policy from time to time.
The latest version will always be published on our website with the revised effective date.
15. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact:
Gaudete Consulting
Email: george@gaudete.co.za
Telephone: 079 456 5913
Website: www.gaudete.co.za
16. Complaints
If you believe that your personal information has not been handled in accordance with POPIA, you may lodge a complaint with the South African Information Regulator.
Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/
Email: complaints.IR@justice.gov.za